Throttle Step
Limit notification frequency for recipients
The throttle step limits how often a recipient can receive notifications from a workflow. If a notification would exceed the throttle limit, it is dropped.
Configuration
| Setting | Description |
|---|---|
| Duration | The throttle window (number) |
| Unit | The time unit: seconds, minutes, hours, or days |
| Throttle Key | Optional property to throttle by (e.g., data.project_id) |
Use Cases
Prevent notification spam
Limit promotional notifications to once per day:
Trigger → Throttle (1 day) → Email → EndIf the workflow is run multiple times for the same user within 24 hours, only the first notification is sent.
Rate limit alerts
Prevent alert fatigue by throttling system notifications:
Trigger → Throttle (1 hour) → Push → EndHow It Works
- When execution reaches a throttle step, it checks if a notification was already allowed through this step within the throttle window
- Within the window — the workflow stops and the notification is dropped
- Outside the window — execution continues to the next step and a throttle event is recorded for future checks
Throttle Key
Notifications are throttled per recipient by default. Each user has their own throttle gate that operates independently.
You can optionally set a throttle key to throttle by a specific property. For example, setting the throttle key to data.project_id will create separate throttle windows for each project — so a user working on multiple projects can receive one alert per project within the window, rather than one alert total.
User receives alerts for project_A and project_B:
Without throttle key (1 hour window):
project_A alert → ✓ allowed
project_B alert → ✗ dropped (same recipient, within window)
With throttle key = data.project_id (1 hour window):
project_A alert → ✓ allowed
project_B alert → ✓ allowed (different key, independent window)
project_A alert → ✗ dropped (same key, within window)When the throttle key property is missing from the notification data, it falls back to a default group — all notifications without the property are throttled together.
Throttle vs Digest
| Throttle | Digest | |
|---|---|---|
| Behavior | Drops excess notifications | Combines notifications into one |
| Data | Only the first notification is sent | All events included in the digest |
| Use when | You want to limit (e.g., max one alert per hour) | You want to aggregate (e.g., "5 new comments") |
Throttle example: User gets one "new follower" push per hour — extras are dropped.
Digest example: User gets one email listing all new followers from the past hour.
See Digest Step for more on digesting.
Combining Steps
You can combine throttle with other control steps:
Trigger → Digest → Throttle (4 hours) → Email → EndThis digests events first, then ensures the user doesn't receive more than one digest notification every 4 hours.